Strengthen the service foundation and empower terminal development | 2024 Haery Power Terminal Customer Technical Team Service Training Class (Fourth Period) has come to a successful conclusion

01 Consolidate theory and practice first

During this training, the focus was on the product itself, service awareness, and safety specifications. By leading students to visit the factory in person, they can deeply understand the various aspects of product testing, production, assembly, inspection, etc., so that students can form a multi-faceted understanding of the product.

A professional and detailed multi-faceted explanation was conducted on a variety of contents such as the principles of the product's system, diagnosis of common problems, etc. At the same time, the heads of various BU groups of the Product Research Institute were also invited to answer special questions on pain points and difficult issues, which prompted the students to have a further understanding of products and technologies and strengthen their service awareness.

During the training period, use the integrated teaching model of theory and practice to integrate theoretical learning and practical operations, and more effectively assist students in solidly mastering product knowledge in practice and achieving the effect of real knowledge in practice.

At the same time, the training also places the cultivation of self-safety protection awareness of client technicians in an important position, and puts forward more level and more refined requirements for maintenance specifications and other matters.

02 Finished by exams and gain growth

On the next day of the training, in order to effectively ensure that the training results can take root, all students were organized to carry out graduation examinations. We can truly understand the achievements of this training by conducting professional testing of product knowledge and maintenance skills. And based on the actual situation of the assessment, corresponding training certificates were issued to students with qualified results.

And based on the actual situation of the assessment, corresponding training certificates were issued to students with qualified results.

Through this training, the trainees not only mastered professional knowledge and skills, but also improved their service awareness and safety standards.

The training has come to an end for the time being, but learning is an endless journey. Haery Power plans to carry out the fifth special training course for "DB416 Engine Maintenance" in the company in September 2024. We sincerely look forward to the subsequent technical service teams of more terminal customers to join the subsequent normalized professional training, continuously improve service levels, promote Haery Power's service quality to a new level, and gain the favor of customers in future market competition.